IT Support

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GET STARTED
1
Request Info
2
Visit
3
Apply
IT IT
The University of Miami Information Technology (UMIT) at School of Architecture provides a variety of IT support to the school. U-SoA and UMIT is committed to providing our students with the best possible environment for computer-based, collaborative teaching and research. Below is a list of support available to staff and faculty. We ask all U-SoA faculty and staff to report an issue or request IT assistance by clicking on the support icon. We are your first line of support for your IT needs.
Computer SupportIT Support

UMIT at U-SoA provides configuration and applications support to students, faculty, and staff at the School of Architecture. University equipment and devices are to be serviced by UMIT personnel or associated IT vendor. We also provide limited support to personal devices.

Audio Visual Support
Several meeting rooms and classrooms throughout the School of Architecture are equipped with AV equipment. UMIT provides support for any failure to these rooms as well as the following AV services.

Services Provided Include:

  • Presenter Assistance
  • General AV Setup
  • Event Video Recordings
  • Discussion Panel Setup 
Printing

There are several multi-function copiers available to staff and faculty throughout the school. UMIT is available to assist with driver installation and first tier trouble-shooting for these devices. Consistent device errors should be report to Canon direct via the support number provide on the device itself.

Plotting

Plotting is self service using Pharos print management solution. U-SoA computer lab is equipped with four OCE ColorWave plotters. Faculty and staff in need of plotting are ask to visit the U-SoA budget office for approval and funding. The budget office is equipped to provide necessary funding to your canecard in order to utilizes the self service devices. Faculty and staff may download/install the UPlot drivers from the computer lab website. You may also visit the main computer lab to plot from a lab computer.

Equipment

Laptops, projectors, and AV adapters are available to check out for temporary needs. Loaner equipment must be checked out by a staff or faculty member.

Office Hours
  • Monday – Friday
  • 9:00 AM to 5:00 PM
Contact Us

Tel: 305-284-3390
Email: arch-it@miami.edu